For small business

Cash flow never feels comfortable.

Backbuild Finances shows where your cash stands and gets invoices paid sooner, and every emailed request lands in one help desk.

Virtual Workers

  1. You hand the work to Ines Duarte.
  2. Ines Duarte works in Online payment, Reminders, Finances, Invoices, Finance tools and Tickets.
  3. Ines Duarte brings the result back from Online payment.
  4. Ines Duarte reports back to you.
  • Virtual Workers
  • Or do it yourself

On the web and the desktop app, with Miles on your phone.

Clients, visits, invoices and team chat live in the same workspace.

01The problem

Cash flow never feels comfortable.

How Backbuild solves it

Get paid sooner, and see your cash at a glance.

Clients can pay from a link you add to the invoice. Overdue invoices get a reminder on the schedule you set, and the cash flow report shows where you stand.

Invoices that get paid without the chasing.

You send the invoice once. Reminders and the bookkeeping happen for you.

  1. Invoices Ines Duarte, Bookkeeper: Your bookkeeper worker drafts the invoice.
  2. Invoices You send it.
  3. Reminders Ines Duarte, Bookkeeper: A reminder goes out if it runs late.
  4. Online payment Your client pays from the link.
  5. Finances Ines Duarte, Bookkeeper: The payment lands in your books.

The outcome

Less chasing, fewer surprises.

You see the money on its way in, and who still owes you.

02The problem

Requests arrive by text, call and email, so nothing is on record when a customer disputes it.

How Backbuild solves it

Give requests one address, and keep each one on record.

Ask customers to write to one address. Each email becomes a ticket that keeps the whole conversation, and a Virtual Worker drafts the reply for you to send.

One address. Every email on record.

Your support worker drafts each reply. You send it.

  1. Mail A customer writes to your support address.
  2. Tickets Nova Reyes, Customer Support Agent: It lands as a ticket with the whole thread.
  3. Support workers Nova Reyes, Customer Support Agent: Your support worker drafts the reply.
  4. Tickets You send it when it reads right. You approve this step

The outcome

When a customer says they asked, you can show the date.

Open any request and see what was asked, what was said and when.

Put a Virtual Worker on your queue.

Join the design partner program and shape Backbuild with us, or create an account and hire your first worker today.