Small business: Cleaning companies

A bad review sits where every new client can read it.

A Virtual Worker drafts a reply to every review, and your schedule, clients, invoices and crew chat share one Backbuild workspace.

You
  • Priya Shah

Virtual Workers

  1. You hand the work to Priya Shah.
  2. Priya Shah works in Reviews, Calendar, Contacts and Invoices.
  3. Priya Shah brings the result back from Reviews.
  4. Priya Shah reports back to you.
  • Virtual Workers
  • Or do it yourself

On the web and the desktop app, with Miles on your phone.

Backbuild Finances shows which clients still owe you.

01The problem

Negative reviews land where every new client can read them.

How Backbuild solves it

Answer every review in your own voice.

Your reviews gather in one place in Backbuild. A Virtual Worker drafts a calm reply to each, and you approve it before it posts.

A tough review, a calm reply.

You approve every reply before it posts.

  1. A client leaves a three-star review.
  2. Your office worker drafts a reply.
  3. You approve the reply.
  4. It posts under your business name.

The outcome

Every review gets a reply.

New clients see a business that answers.

02The problem

Scheduling, tracking payments, client details and coordinating the crew never end.

How Backbuild solves it

One workspace for the schedule, the clients and the crew.

Visits go on a shared Backbuild Calendar, client details live in Contacts, and invoices show who is overdue. Your crew talks in Chat.

A moved clean, handled once.

You send the invoice after the visit.

  1. A client emails to move Friday's clean.
  2. Your office worker moves it on the crew calendar.
  3. Your office worker lets the crew know in Chat.
  4. You send the invoice after the visit.

The outcome

Fewer evenings on admin.

Everything about a client and a visit is in one place.

Put a Virtual Worker on your queue.

Join the design partner program and shape Backbuild with us, or create an account and hire your first worker today.